Questions, Answered.
Everything you need to know about ordering, shipping, returns, and our domain brokerage service.
How long does shipping take?
Domestic orders ship within 1–2 business days and arrive in 3–5 business days. International orders arrive in 7–14 business days depending on destination. Full tracking is emailed on dispatch.
Which payment methods do you accept?
All major credit and debit cards via Stripe, plus Apple Pay and Google Pay at checkout. Payments are processed with enterprise-grade encryption and PCI compliance.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Refunds are processed within 5 business days of receiving the returned item. See our Shipping Policy for details.
Are the products authentic?
Every product in our catalog is personally sourced and vetted for authenticity. We work only with verified suppliers and provide certificates of authenticity where applicable.
How does domain brokerage work?
Submit an inquiry through our Premium Domains page. We respond within 24 hours with price and next steps. Transfers happen via trusted escrow services (Escrow.com or Dan.com) for mutual protection.
Can I make an offer below the asking price?
Yes. All offers are reviewed. We respond confidentially with a counter or acceptance. Some flagship domains have firm pricing — we’ll let you know if that’s the case.
Do you ship internationally?
Yes, we ship worldwide. Customs duties and import taxes, where applicable, are the responsibility of the buyer.
How do I contact support?
Email us at support@buyvaro.com or use the contact form. We typically respond within 24 hours, often sooner.